Privacy Policy

Last updated: February 28, 2026

Los Angeles Blooms operates this store and website, including all related information, content, features, tools, products and services (the “Services”). This store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, use, and disclosure of your personal information.

By using the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you.

We may collect the following categories of personal information, depending on how you interact with the Services:

Contact details — name, delivery address, billing address, phone number, email address
Financial information — payment card details, transaction details, payment confirmations
Account information — username, password, preferences, settings
Transaction information — items viewed, added to cart, purchased, returned, or exchanged
Communications — messages sent to customer support
Device information — browser, IP address, device identifiers
Usage information — how you interact with and navigate the Services

Sources of Personal Information

We may collect personal information from:

Directly from you — when placing orders, creating an account, or contacting us
Automatically — through cookies and similar technologies when using the Services
Service providers — assisting with payment processing, technology, or support
Partners or third parties — where permitted by law

How We Use Your Personal Information

We may use personal information to:

Provide and Operate the Services

Process orders and payments
Arrange delivery
Manage accounts
Provide customer support
Maintain and improve functionality

Personalization

Recommend products
Remember preferences
Improve user experience

Marketing and Advertising

Send promotional communications
Display relevant advertising based on your activity

Security and Fraud Prevention

Protect accounts and transactions
Detect and prevent fraud or misuse

Communication

Respond to inquiries
Provide order updates and support

Legal Compliance

Comply with laws and legal processes
Enforce policies and terms

How We Disclose Personal Information

We may share personal information:

With Shopify and service providers supporting payment processing, delivery, analytics, hosting, and customer support
With business and marketing partners for advertising and promotional services
When you request or consent to sharing (e.g., delivery coordination or integrations)
With affiliates or corporate entities
In connection with legal obligations or business transactions

Relationship with Shopify

The Services are hosted by Shopify, which processes personal information to provide and improve the Services.

Information may be transferred to Shopify and third parties, including those located outside your country.

To learn more, visit the Shopify Privacy Policy.

Third-Party Websites

The Services may include links to third-party websites. We are not responsible for their privacy practices or content.

Any interaction with third-party sites is at your own risk.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

If a child has provided personal information, a parent or guardian may request its deletion.

As of the effective date of this policy, we do not knowingly “sell” or “share” personal information of individuals under 16 years of age.

Security and Retention

No system is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to:

Provide services
Meet legal obligations
Resolve disputes
Enforce policies

Your Rights and Choices

Depending on your location, you may have rights to:

Access your personal information
Request deletion
Correct inaccurate data
Receive a copy of your data (portability)
Opt out of targeted advertising

You may also opt out of marketing emails using the unsubscribe link.

We may still send non-promotional communications related to orders or accounts.

We may require identity verification before processing requests.

We will not discriminate against you for exercising your rights.

Global Privacy Controls

If you enable Global Privacy Control (GPC) in your browser, we will treat it as a request to opt out of applicable data sharing for that device.

We do not respond to other “Do Not Track” signals.

Complaints

If you have concerns about how we handle your personal information, please contact us.

You may also have the right to file a complaint with a relevant data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country.

Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Continued use of the Services indicates acceptance of any changes.

Contact

If you have questions about this Privacy Policy or your personal information, please contact us through the Contact Us link on our website.