At Los Angeles Blooms, our flower delivery services are designed to create a unique and memorable experience for you and your loved ones. With that goal in mind, we offer Los Angeles Blooms “Special Care Flower Delivery Services”.
We are pleased to offer Free Flower Delivery Services in United States, including Same Day Flower Delivery in Los Angeles.
Experienced delivery service providers handle your deliveries within United States at no charge. To qualify for Free Delivery, your order should meet a minimum of $100 USD (before taxes) per delivery address.
During regular business hours, orders are processed within one hour of receiving payment unless otherwise requested.
SERVICES WITHIN UNITED STATES
Your Flowers can be delivered the same day, next morning or in a week or two. We use a suite of delivery services to meet your needs. To learn more about our delivery services and find the one that's right for you, see details below. Below are the delivery services provided by Los Angeles Blooms for deliveries traveling within United States.
LOS ANGELES BLOOMS BASIC GROUND® SERVICE
Ground Service® Delivery to businesses by 5 pm and residences by 8 pm. Ordering deadline: 2 pm today. Typical (Not Guaranteed) delivery times are indicated when you checkout. With this alternative, shipments can arrive by the end of one or more business days, depending on your destination.
For less time-sensitive shipments in one or more business days. If the delivery cost (before taxes) is over $100 (per delivery location), this is a FREE service throughout United States. In no event is a delivery tendered using Los Angeles Blooms Ground service eligible for a delivery guarantee.
We are excited to announce our same-day delivery services, exclusively available within our local delivery radius. Now, you can enjoy the convenience of receiving your orders on the very same day you place them, provided you order before our daily cut-off time of 11 AM.
Our Same Day® Services ensure that your flowers arrive on the same day. We offer a variety of delivery options, whether across the city or to one of the suburbs. We offer same day delivery 7 days a week, 365 days a year (we offer limited delivery on Christmas Day and Boxing Day).
WHAT IF NO-ONE IS AT HOME FOR THE DELIVERY?
For Local Deliveries - If our drivers are unable to locate anyone at the recipient's address during the delivery attempt, they will try to get in touch with the recipient in order to determine a spot where they can leave the flowers. If reaching the recipient is not possible, our drivers will try leaving a message (if feasible). Then securely place the package in a designated location without requiring a signature. In situations where it's not feasible to leave the flowers and there is no one available to accept the delivery, re-delivery will be necessary. Please note that there might be a charge for re-delivery, typically ranging from $15 to $40. We always strive to avoid any need for re-delivery; however, ensuring the safety of your flowers remains our priority. If re-delivery becomes necessary, we will schedule it as soon as possible—often later in the day or the following day—and you can expect that any related fees will be billed directly to your VISA or Mastercard. In case you initially paid for your order through PayPal, we will initiate the re-delivery process once we have received all the required fees for it.
For Deliveries Outside of the Local Delivery Area- It's essential to understand that when using common carriers, the delivery person won't personally interact with the recipient if they're not available at the time of flower arrival. Common carriers typically don't have a policy of contacting recipients via phone; instead, they will leave the package at the door if they believe it's secure enough to do so. They will leave a note indicating a different location for the recipient to pick up the flowers, such as a post office or a designated drop box, if it turns out to be unsafe to leave the package at the front door. If the package is not picked up during the following 10 days, Vancouver Blooms will receive it once more. Re-delivery attempts may be made if necessary, but this might result in an extra fee of between $15 and $40.
SHIPPING FRESH FRUIT, CAKES & BAKED GOODS, FLOWERS, FRESH CHEESE, CHOCOLATE DIPPED STRAWBERRIES & PERISHABLES
Chocolate Dipped Strawberries, Fresh Cheeses, Fresh Fruits, ETC must be shipped quickly to maintain their quality.
To ensure the freshest possible product, we recommend customers request to have Fresh Fruit, Fresh Cheese & Chocolate Dipped Strawberries shipped on an express basis. Same day delivery service is free in the Los Angeles Area and suburbs -- see above.
If a customer declines to choose rush or same-day delivery service for a chocolate dipped fruit order, we will substitute the fresh strawberries with truffles or strawberries made of dark or milk chocolate so they arrive in good condition. However, during the hot summer months which is June to August, we strongly recommend rush or same-day service for Chocolate Dipped Strawberries.
Customers who order fresh cheese will receive a substitution of non-perishable cheese if the expected delivery times are more than 24 hours or the cheese could go bad.
If a customer requests delivery of fruit, fresh cheese, chocolate dipped strawberries, etc by ground shipping, we cannot guarantee freshness or the quality of these items when they are received and will not refund customers if items have melted or the items are received in less than perfect condition.
OVERWEIGHT, OVERSIZED DELIVERIES
In some cases, some of the items that we ship are oversized or of a weight that is above average. In these cases, additional delivery charges may apply. However, before we apply these additional shipping charges, we will contact you, our customer, to ensure that you are willing to pay the additional shipping charges. If you agree to the overweight/oversized charges, we will apply the charges and ship the package. If you do not agree to the additional shipping charges, we may offer other items which can be shipped or cancel the order.
Continental Canada
Los Angeles Blooms is pleased to announce that we ship to the Canada on all business days. However, due to increased shipping costs, we must apply additional charges to orders destined for the Canada.
Most of our shipments to the Canada are shipped by Canada Post, CANPAR or FedEx. Basic ground delivery with these couriers takes 3-9 business days depending on your location in the Cnaada. Most orders are processed and shipped Monday-Friday; with weekends and (Canadian) holidays excluded. Express/Rush delivery options are also available on a tailored to order basis. Contact our Customer Service Representatives for additional information and price estimates.
Yukon, Northwest Territories, and Nunavut
Most orders bound to Yukon, Northwest Territories, and Nunavut are shipped via Canada Post, . Standard deliveries to these areas can vary significantly in shipping time, depending on the time of year and weather conditions. For more information, you can contact one of our Customer Service Representatives.
PO Boxes
Most deliveries destined for PO boxes cannot be processed online. Please call our Customer Service Representatives at +1 (800) 651-9978 to process these orders. Rush deliveries are not available for these orders.
Unless otherwise indicated, the following Los Angeles Blooms Specialized Services may be added to any delivery for an additional charge. Other specialized services may be available upon request.
HOLD FOR PICKUP
Where a gift recipient is not available to accept a delivery attempt by one of couriers, the delivery will be held at an authorized location for in-person pickup. Deliveries held for pickup will be held at the authorized location up to five business days. If the gift recipient fails to pick up the delivery during this time, the package will be returned to our warehouse at the customer’s expense. In such circumstances, the customer will not be entitled to any refunds as the items are not able to be resold.
ADMINISTRATIVE CHARGES
Los Angeles Blooms reserves the right to discontinue, apply new, or modify existing, administrative charges at any time and from time to time. Unless otherwise indicated, any of the following Los Angeles Blooms administrative charges may be applied to any orders placed with Los Angeles Blooms.
ADDRESS CORRECTION
An additional $10 charge may be applied per piece where the recipient’s address is incorrect, incomplete or illegible.
PROOF OF DELIVERY
Unless otherwise specified in these Terms and Conditions, we will provide electronic proof of delivery, where available, to customers at no extra charge by contact our customer service department. An additional $25 charge will be applied if a customer requests, and is provided with, a hard copy proof of delivery.
OUR GUARANTEE
At Los Angeles Blooms, we take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety and construction is our priority. We carefully inspect your order prior to shipment and hand package it with care. Our goal is to exceed your expectations.
FLOWERS DAMAGED IN TRANSIT
Upon delivery, please have the gift recipient inspect the delivered goods and notify us by email of any damage within five business days of the delivery date. By email, provide us with enough information to allow us to understand the situation including pictures of the damages. We will not process any claim for loss of or damage for any delivery unless notice thereof sets out the particulars of the origin, destination, parcel identification number (PIN), date of delivery and the estimated amount claimed in respect of such loss or damage is given to us within the time limits set out below, failing which we will have no liability in respect of the delivery. Documentation must include pictures of the damages, estimates for repair, or other records. Failure to submit the necessary supporting documentation will result in the claim being denied.